Support
Remote support in minutes, plus downloads of drivers and useful software from official websites.
We can fix many problems without you leaving home
Software problems, printer setup, email, Windows errors and slow computers can often be fixed over the internet.
- Call or WhatsApp us
086-315162 or 012-807 2255. Tell us the problem first.
- Download a tool
Our technician will tell you which one: UltraViewer, AnyDesk or TeamViewer.
- Share your ID
Open the tool and read us the ID and password shown on screen.
- Watch us fix it
You see everything we do, and you can end the session any time.
Only give your remote access ID and password to Ultra Computer Centre after you have called us on 086-315162, 086-330200, 012-807 2255 or 012-807 0755. We will never call you out of the blue asking for remote access, and never ask for your bank details or TAC codes.
Drivers & useful software
All links go to the official website of each company, so you always get the genuine, latest version.
Common questions
Is remote support safe?
Yes, when you use it with someone you trust. You see everything on your screen, you can close the tool at any time, and the access code changes each time you open it. Only share it with us after you have called our shop numbers.
What can't be fixed remotely?
Hardware faults such as no power, a broken screen, a failed hard disk or a printer paper jam need hands-on repair. Bring the device to our shop, or ask us about onsite service.
How do I find the right driver for my printer or laptop?
Look for the model number on the sticker at the back or bottom of the device, then use the matching brand link above. If you're not sure, WhatsApp us a photo of the sticker and we'll send you the right link.
How much does support cost?
It depends on the problem. Call or WhatsApp us and we'll tell you before we start any work.
Computer problem? Talk to us today.
Call the office or WhatsApp us. We reply during opening hours.